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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



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Comments
Tuesday, 17 April 2012
R
richie
7:31 PM
Newmarket

i have a good signal on itv but on the bbc channels ive got no sigal can anyone help please

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richie's 3 posts GB flag
richie's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
Wednesday, 18 April 2012
T
Tom
1:47 AM

The Dave channel just said "no signal"..I retuned, including unplugging the freeview box and tuning without aerial...nothing found. I replugged and retuned and now have most channels crystal clear but 10,11 and 19 (and the shopping channels...that is a blessing) have all gone. Anyone any ideas please?

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Tom's 1 post GB flag
P
Piers
2:24 AM

Hi all just got this from Five million London homes must 'full retune' when switchover ends on 18th April | ukfree.tv - independent free digital TV advice

Do not expect ANY FREEVIEW television service from midnight until 6am - or a late as mid-afternoon on some relay transmitters (see below for timetable). This means you will not be able to record Freeview programmes overnight. --- but you can watch online here - www.ukfree.tv link icon Watch live UK TV channels and listen to live radio now.
so we will have to wait :-).

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Piers's 2 posts GB flag
P
Paul Hazzard
10:22 AM

Can any one explain why I am not recieving any of the Freeview HD channels. I have a Samsung LED built in Freeview HD TV. I have tried retuning and disconecting the ariel and power but am still unable to recieve any of the HD channels. I live in the Portsmouth area and reception has never been a problem before. I am still recieving all of the other SD channels with no problem. Appreciate any advice on this. Thank you :-(

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Paul Hazzard's 3 posts GB flag
M
Mike
11:41 AM
Redhill

Signal received from Reigate

Having retuned my HD TV I do not have any HD channels showing.

I have been through all the recommendations above.

Any suggestions?

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Mike's 2 posts GB flag
Mike's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Dave Lindsay
sentiment_very_satisfiedPlatinum

11:50 AM

Mike: A HD TV does not necessarily have the ability to receive HD signals. These are usually described as HD Ready. Full HD simply means 1080p and doesn't mean that a Freeview HD tuner is contained within.

Look in the specifications. DVB-T is the standard definition format and DVB-T2 is the high definition one. So if it says the only the former, then it won't receive HD pictures itself.

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Dave Lindsay's 5,724 posts GB flag
M
Mike
12:20 PM
Redhill

Thank for your prompt reply

My TV is a Sony KDL-40W5500 which, if I read the specification correctly, has an High Definition TV Tuner (MPEG-4) - H.264, therefore I assume is should receive HD channels. I suppose it could be my aerial, however, it is not too old and has a signal booster attached to it so I assume it should be OK.

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Mike's 2 posts GB flag
Mike's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Dave Lindsay
sentiment_very_satisfiedPlatinum

12:31 PM

Mike: I found the manual here:

http://pdf.crse.com/manua….pdf

The specs on page 48 only say "DVB-T" and not T2.

This review mentions it coming out in 2008:

Sony KDL-40W5500 review from the experts at whathifi.com

DVB-T2 was only finalised in 2008, so when the model was conceived, the specification for HD broadcasts had not.

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Dave Lindsay's 5,724 posts GB flag
B
barry
3:47 PM

have tuned all tv`s in twice now first date and now 18th and i am being told i have to tune all again after 12 tonight is that tue thank you

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barry's 1 post GB flag
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