I was very upset on Sunday to tuesday night that there was no TV Freeviewsignal. I understand that it was due to a freak weather condition, which I presume you had no control over. I was upset because I live alone and am elderly, and television is a vital commodity to prevent me feeling lonely and getting sad, so I was really very unhappy these last three days.
I was so pleased today to discover it is apparently alright now. Therefore I would like to know what is the possibility of this happening again, or is there anything you can do to prevent it? I would also like to know if there is any way you can prewarn me/us?
I would be most grateful for a response, because it was extremely frustrating not to have been able to make contact with anyone to find out what was happening.
Wednesday 1 January 2020 6:20PM
I was very upset on Sunday to tuesday night that there was no TV Freeview signal. I understand that it was due to a freak weather condition, which I presume you had no control over. I was upset because I live alone and am elderly, and television is a vital commodity to prevent me feeling lonely and getting sad, so I was really very unhappy these last three days.
I was so pleased today to discover it is apparently alright now. Therefore I would like to know what is the possibility of this happening again, or is there anything you can do to prevent it? I would also like to know if there is any way you can prewarn me/us?
I would be most grateful for a response, because it was extremely frustrating not to have been able to make contact with anyone to find out what was happening.